Privacy policy

Privacy Policy of Tanning Glamour

At Tanning Glamour, we highly value your privacy and security. We only process the data necessary to improve our services and handle the information we collect about you with care. Your data will never be shared with third parties for commercial purposes.

This privacy policy applies to the use of our website and the services of Tanning Glamour. The effective date of this privacy policy is November 21, 2022. Each new version replaces the previous one. In this privacy policy, we explain what data we collect, why we use it, with whom we may share it, and how we protect your data.

If you have any questions about our privacy policy, please feel free to contact us. At the end of this document, you will find the contact details of our privacy contact person.

Data Processing: How We Handle Your Data

We would like to explain how we collect your data, where we store it, what security techniques we use, and who has access to this data.

Webshop Software

Our webshop is built with Shopify. All data you provide is shared via Shopify, but only for the purpose of delivering our services. Shopify has access to your data for technical support but never uses it for its own purposes. They also ensure secure data processing by using SSL encryption and a strong password policy.

Web Hosting

Shopify provides our web hosting and email services. They process your data on our behalf and do not use it for their own purposes. Shopify has implemented appropriate measures to prevent loss or unauthorized use of your data.

Email and Newsletters

We use MailChimp to send emails, such as confirmations or newsletters. Your email address is used solely for sending these messages. You can unsubscribe at any time via the 'unsubscribe' link at the bottom of each email. MailChimp stores your data securely and uses cookies to analyze whether emails are opened.

Payment Processing

For payments, we use MultiSafepay. They process your payment data securely and ensure that your information is well protected. MultiSafepay may use anonymized data to further improve their services but will not share personal data without your consent.

Reviews

We collect customer reviews via WebwinkelKeur. If you leave a review, we share your name and email address with WebwinkelKeur to link the review to your order. WebwinkelKeur processes your data securely and may contact you for further clarification.

Shipping and Logistics

We work with PostNL to deliver your orders. Your name, address, and city are shared with PostNL so they can deliver your package. PostNL will only use this data for the delivery of your order.

Invoicing and Accounting

If you place an order via Bol.com, Tanning Glamour receives your order and personal data through the platform. We use this data solely to process your order.

Purpose of Data Processing

We use your data exclusively to improve our services. This means we only process your data in relation to the order or service you request from us. We do not use your data for targeted marketing without your consent.

Automatically Collected Data:
We do not automatically collect personal data. Information such as your IP address or browser type is collected to improve the functioning of our website but is not considered personal data.

Tax and Criminal Investigations:
In some cases, we may be required to share your data in connection with tax or criminal investigations. This will always be done in accordance with the law.

Data Retention Period

We retain your data as long as you are a customer with us. If you indicate that you no longer wish to use our services, we will delete your data within two years after the last contact, unless we are legally required to retain it longer (for example, for tax purposes).

Your Rights

You have various rights regarding the personal data we process. Below we explain what these are and how you can exercise them.

  • Right of Access:
    You have the right to know what data we hold about you. You can request access, and we will provide an overview of your data within 30 days.

  • Right to Rectification:
    If the data we hold about you is incorrect, you can have it corrected.

  • Right to Restriction:
    You can request that we temporarily restrict the processing of your data.

  • Right to Data Portability:
    You have the right to request your data in a machine-readable format so you can transfer it to another party.

  • Right to Object:
    You have the right to object to the processing of your data. If your objection is valid, we will stop processing your data.

  • Right to Erasure:
    You can request that we completely delete your data, which we will do unless there is a legal obligation to retain it.

Cookies and Analytics

We use Google Analytics to understand how visitors use our website and to improve the user experience. Google may be required to provide access to data due to legal obligations, but we have not allowed them to use the collected information for other purposes.

Additionally, other third-party software solutions may also use cookies, for example for marketing or analytical purposes.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy. You will always find the most recent version on this page. If there are significant changes that affect how we process your data, we will inform you via email.

Contact Details:

  • Warehouse Address: Fluorietweg 14B, 1812 RR Alkmaar, The Netherlands
  • Office Address: Marterkoog 7B,  1822 BK Alkmaar, The Netherlands
  • Phone: 0031 (0)6-31789870
  • Email: support@tanningglamour.nl
  • Privacy Contact Person: Jos de Jong